We value all of our clients and client reviews and we would like to thank all of our clients for their trust in our services.
We hired Creative Remodeling Solutions to remove our old kitchen backsplash tiles and install new backsplash tiles. The quote was detailed and clearly explained the work to be done, time involved, and the cost. Roger & Isaac provided excellent work, have very precise attention to detail, are professional, and take pride in providing excellent work. We would hire them again!
Stop. No need to look any further. You have found the company you need for your home Reno/project. Roger Phillpotts, owner of CRS, Creative Remodelling Solutions was an absolute professional. For 1 month Roger and his team came everyday, ready and excited to work. From 8am-5pm (some days longer) and they came everyday without fail. Roger takes your vision and transforms it with a chic, classy elegance and he is always price conscious for all parties involved. I have other projects to do in my home over the next while (a bathroom refresh, a kitchen and a basement) and when it is time I will not hesitate to call on Roger and Team at CRS to continue their transformation magic.
Roger and CRS were excellent. Great communication, punctual, quality work. Even though our job was on the smaller side (replacing all our main floor interrior doors), Roger nonetheless provided high-quality service and listened to all of our concerns. We particularly appreaciated Roger and CRS’ attention to detail!
Recently I somewhat urgently needed both plumbing and electrical work done in my house at the same time. Through my research, I was fortunate to find Creative Remodeling Solutions to help me and I only have positive things to say about them. Roger was very quick to get back to me when I first called, was able to give me a quote over the phone once I had sent him some photos and was kind enough to fit me into his schedule and at the time he had said the very next day. He was professional and courteous and when I had a question after the fact, responded quickly. While he was here, we spoke about some other work I’d like to get done in the house and I can tell you, that I won’t be calling anyone else to do it. It was a pleasure dealing with Roger and I will absolutely recommend him to any of my friends and neighbours.
This was the first major renovation that my husband and I have had done and it was a very positive experience. Roger and his team were on time, stuck to the schedule, were within the expected budget and completed the job with extremely high quality results. Roger debriefed with me each day to ensure I had updates on what was done that day & that we were in sync on next steps. He talked us through items that required making a choice between several options to ensure we understood all of the pros/cons as we made these decisions. He also helped with trouble shooting on a few more major items – e.g. returning the vanity for a smaller one that would fit the space better. Overall we had a very positive experience and would absolutely choose Roger for our next reno without a doubt.
Roger and CRS were amazing. Roger met with us in advance and was happy to listen to our vision and happy to offer his advice where it was needed. From there Roger provided a very detailed quote so that we had a firm expectation of what work was going to be done, how long it would take and most important what the cost would be. When the project started, Roger and his team showed up on time and got right down to it. Roger, Aaron and Issac were professional and respectful of our home and our time as they worked hard throughout the day. The final product was something we were extremely pleased with and most importantly Roger did his best to finish on time and on budget. While renovations, no matter how big or small, are often stressful; working with Roger (CRS) took a lot of that stress away. I will absolutely make Roger (CRS) our first choice for any future projects.
It was easy to work with Roger and his team, only a few surprises which is good, all things considered.
Aaron was prompt, professional, knowledgeable and courteous. He explained everything and did a great job on installing the light fixtures, door locks and shower curtains. I an very happy with the work, and will definitely be calling Roger for more renovations and other contract work. Definitely a satisfied customer.
Roger absolutely came to my rescue; this was a small but very challenging job. The stairwell ceiling fixture had not been properly attached (by a different electrician) & was pulling free. I had tried unsuccessfully for 2 months to find someone to resolve this & was out of time as I was leaving for a month–I was afraid I would come home & find it smashed. The fixture is in a 2-storey spiral stairwell so required some ingenuity to get to it–and Roger did. I am very grateful for his promptness in returning my call, his willingness to work to my tight timeline & to come up with a solution that fixed my problem. I highly recommend him & will call him again.
When I think of the term “Trusted Pros”, Roger and his team at CRS certainly come to mind. We hired CRS for a second time to renovate yet another dated washroom in our house. We were so pleased with the first washroom reno, that when it came time for the second we didn’t hesitate to call CRS. Roger and his team are the ultimate professionals and their work is truly transformational. They were spot on in terms of the costing and the timing of the renovation even though we had some small hiccups along the way (small delays in getting certain tiles). Roger and his team are not only great at what they do, but are extremely friendly and helpful. Roger also belts out a pretty good tune while he is working. The fact that Roger is also a real estate agent adds a tremendous amount of value to their work as he makes some great suggestions to improve the overall look and functionality. I have recommended CRS before and would not hesitate to do so again.
We found Roger and his firm on this website and the experience was 100% as we had hoped. This was our first major renovation in our home and we were a bit nervous when the process started- fear of the unknown if you will.
Dealing with Roger and team was great, full transparency, communication and timelines were adhered too and I would fully recommend him to anyone. Also, We have future plans and intend to use them again too.
Roger and his crew did an amazing job with our shower reno and converting a 5th bedroom to a closet for my wife. He took a lot of time to consult with us to ensure we were fully satisfied with what we wanted. We used a lot of his ideas and suggestions.
Every step of the way he provided an update and guidance on findings. He was transparent with the issues and left nothing to guess work.
We would recommend Roger for anyone looking for quality workmanship.
This is the third project undertaken by Creative Remodeling Solutions. The first 2 involved renovation of our main bathroom and an en suite. All the work on the bathrooms including the most recent job were completed to our entire satisfaction. I would have no hesitation in recommending CRS.
We are extremely pleased with our experience with CRS. Roger and his team were punctual, courteous and respectful of our home. They provided solid advice and the quality of workmanship was excellent. We will definitely use their services again!
Roger was very thorough throughout the planning and renovation process. He provides honest opinion, lots of options and keeping the project within budget to make the bathroom look trendy and fashionable. Roger goes the extra step to ensure the work is done accurately and meeting our satisfaction needs. He is a great handyman around in town. It was an awesome pleasure to have worked with him. If there are any future projects, he is the best man to find in the area.
We are very pleased with the quality of workmanship and the advice provided for the renovation . The renovation was completed in a timely manner and to our complete satisfaction . This is our second experience with this company . The second was the complete remodeling of our two to a three piece bathroom. This project was also completed in a timely manner and to our complete satisfaction.
We recently had our condo bathroom updated/renovated by Creative Remodelling Solutions. One of the many things I liked about working with Roger was that he took the time to listen so he would deliver what we wanted. He was very thorough. We did run into the usual ‘blips’ that happen when renovating and Roger resolved them quickly and well. His quote was accurate and he was on time. He is very professional and was a pleasure to work with. We highly recommend Creative Remodelling Solutions!
Roger, Aaron and Isaac from Creative Remodeling Solutions renovated my kitchen and the result was amazing. My kitchen turned out as I had envisioned because of CRS. Roger provided a written contract and went over it with me in detail in advance. The resulting kitchen renovation was within range of what was quoted and I was pleased. Roger’s opinions and suggestions were also very helpful..CRS crew were polite, started each day on time and cleaned up site at the end of the day.The renovation was completed in the time specified and everything was done to perfection and the attention to detail was exceptional. CRS will have my business for future renovations and I would highly recommend them.
Roger was very nice and friendly. Service was fast. Will use the company’s services again.
This was our very first home project and had spent over a year in planning and preparation as we wanted to make our unfinished backroom and front foyer a fully functional, useful room for all to enjoy. When I had spoke to Roger and getting to meet him not only as a contractor but a real person who took the time to arrive to my house sit down and talk not only to myself though my wife and kids placed my mind at ease that we had selected the best choice to complete our visions of what the basement could and would look like.
Roger was highly professional, spoke to use on several occasions before the project was to start to make sure that we were all on the same page as our room was extremely tight in regards to “inch by inch” of space. Roger and his son as we were able to get to know “Aaron” offered great ideas, suggestions, what may or mayn’t work well in the area that we had to work with.
Roger and Aaron arrived on time, worked in a professional manner, spoke to my wife mostly as changes that would work out for the better in the long run and always keep us posted on the project. The treated our house as there own and I could tell from day one that Roger and his team would be the best fit for our project. Roger stayed on budget and on time and kept the communication open.
From the start to finish it was a great pleasure to work with Roger and Aaron and the Creative Remodeling Solutions team and we as a family would highly recommend them for any home renovations and look forward in the future to working with them again in the very near future. We can’t thank them enough for there time, professionalism and even emails afterwards to check in to see if we are enjoying our new room, and to allow us to email them if there are any issues that may arise.
We can’t say enough pleasant, kind words and can’t wait to show our room to others who are looking into finding a great contractor in the very near future.
Thank you again Roger and Aaron
Scott, Anne, Adrianna and Kyle
This is the second project that I have hired Creative Remodeling Solutions to do for me. The first was for our main floor bathroom and this one was a total renovation of our ensuite bathroom.
Roger was highly professional and took care of everything; from advising on the bathroom design, vendors, product selection, paint colour, project management, garbage bin rental, renovation and clean up. From our first consultation with him through to the end of the project everything went smoothly, on time and on budget.
Roger and Aaron arrived promptly each day, ensured that the floors were covered, were professional and courteous and also cleaned up each day. Throughout the renovation Roger communicated with me regarding recommended changes and project updates. We really appreciated all of this each day.
At one point our skylight was leaking (which was unrelated to the work Roger was doing) and when the company came to repair the leak Roger helped the man from the glass company with getting the leak fixed promptly.
From the beginning to end it was a pleasure to work with Roger, Aaron and Creative Remodeling Solutions – we highly recommend them for any home renovation project and will definitely use them again.
Creative Remodeling Solutions was contracted to renovate the main floor bathroom. Having dealt with many contractors over the years we were confident Roger was the right person for this renovation. From the initial consultation to the end of the project Roger was professional, conscientious and very detail oriented. When we were uncertain of what to purchase, Roger offered his advice and guidance which, thankfully we took.
Roger and his team treated our home with respect and care. They protected the floors with drop clothes, vacuumed daily and ensured all areas were clean and tidy before leaving.
Communication is essential during a renovation. Collectively we shared our ideas and solutions. We discussed potential issues that could arise (hidden behind walls, unforeseen problems and expenses) and when they did appear, Roger and his staff took the time to explain what they found, the damage it caused and how it would be fixed. Their experience in resolving unexpected problems was enlightening and reassuring.
Roger and his staff resolved other issues in the house that previous contractors had neglected to do or, had done incorrectly. If these items had not been repaired now they would have caused major problems in the future.
A defective counter-top delayed the completion of the bathroom. Thankfully, the day after the new one arrived, Roger and Aaron returned and finished the work quickly and efficiently.
Due to a change in the products used on the floor, additional labour and material costs altered the original price quoted. It was well worth the extra money and the outcome exceeded our expectations.
We highly recommend CRS as they were very professional, punctual, courteous, adapted to changes on the fly and most importantly, their workmanship was exceptional.
I contacted Roger at Creative Remodel with regards to two condo apartments that I wanted renovated. I had spoken with a few contractors prior, and this helped me make my decision and deal with Creative Remodel.
Roger always took his time to explain and answer any questions that I had, and I had lots. He was extremely accommodating when it came to my schedule.
The work was done well before the quotes time. The price did not change from the quote he had given me. His team and himself were extremely professional, courteous, and polite.
I would not hesitate to use Creative Remodel in the future.
I highly recommend Roger and his team.
We recently hired CRS to remodel our ensuite and we are so happy with how the bathroom has turned out. From the time of our initial consultation with Roger, we knew we made the right choice in working with him. He helped us every step of the way from providing great advice on design ideas for the bathroom to providing great suggestions on sources for materials to help us stay on budget. As others have mentioned, we had open lines of communication with Roger throughout the project (to make last minute changes, to get updates on schedule) and he and Aaron are very courteous and mindful to detail. We highly recommend CRS for any renovation project.
Roger and his team were very professional throughout my main bathroom renovation process. My job was on time and on budget. He provided excellent ideas, some of which we incorporated in the renovation. All issues were addressed quickly, in some cases involving creative solutions, and his communication was great. As all renovations go, I added new elements as we went, Roger helped incorporate these into the plan and keep the renovation on schedule. When my tub got lost at the manufacture, Roger was very helpful in securing a new one and speaking to the company. The team cleans up everyday and keeps their workspace neat. They try very hard not to inconvenience the homeowner in the process.
I would use Creative Remodeling Solutions again, which is always the best recommendation.
I met with Roger to get the quote to repair some broken bathroom tiles. He showed up on time, looked over the project and gave a quote. We agreed upon the request and price, he then sent an email outlining exactly what I wanted and what needed to be done, in a very detailed format. We set a time and date. Roger and his crew were there as planned, did the work beautifully and cleaned up all the mess. Wouldn’t think twice about hiring them back again.
We had our bathroom renovation completed approx. 3 months ago by another contractor. Recently we noticed that the tub was loose, grout and caulking all cracked and there was a leak coming from the shower plumbing that had gone through the flooring/below ceiling. In fear of not knowing what to do and whether we should trust the original contractor, we called Roger to see if he’d be able to come assess the matter and give us his bathroom repair opinion. Roger showed up within an hour and was incredibly knowledgeable and friendly. Not once did we feel pressure to use him for the repairs but instead, he gave us his opinion and recommendations and wanted nothing in return.
We will be using Roger for our next renovation 100%!!!
Thank you for your time Roger!
Roger recently completed a basement renovation, which included baseboard installation and painting throughout (walls and baseboards, plus a mold-killing primer under the baseboards), as well as a couple repairs.
He treated our house as if it were his own, even going out of his way to fix issues as they arose. For instance, the laundry closet was hot when he arrived, and he took care to unclog the vent and explain the regular maintenance that should be done.
I was impressed by Roger’s thorough communication and cleanliness, and would recommend him. The renovation process was easy and painless, and I am happy to keep him in mind for my future projects.
I cannot express how pleased I am with selecting Creative Remodeling Solutions as the company to do our master bath renovation. Roger and Aaron are knowledgeable contractors whose stellar customer service, attention to detail and expert advice delivered an end product that is beyond my expectation.
The renovation initially started off as a D-I-Y project, which was not progressing, so I researched for a contractor on this website. When I came across Creative Remodelling Solutions I was immediately drawn to their quality craftsmanship, through their impressive portfolio and professional website, but these were not the deciding factors to hire CRS. Roger returned my phone call in less than 24 hours. He came to assess the work, listened attentively to what I wanted to achieve and then made some creative and cost-saving recommendations, which I chose. He provided a detailed service agreement and his quote was reasonable and accurate. He dedicated his time solely to completing my project only. They were punctual; every day and kept me well informed on how they were progressing. They were respectful of the property, neat and tidy and they finished within an impressive timeframe. I do not have one negative thing to comment on; I highly recommend their services.
Roger and Aaron are true craftsman in their field.
Roger is one of the best contractors we have ever worked with. He assisted us in every step of this master bathroom renovation project and provided some great advice on the layout of our new bathroom. His background in selling Real Estate is a huge plus, as he came up with some great design ideas that we did not think of. Roger communicated with us through every step of this project and kept us up to date as to the timeline and ongoing costs of the project. His attention to detail and quality of work was amazing. The CRS team not only cleaned their work area, but also other areas of our house that they walked had to walk through. They were extremely courteous and friendly not not only my wife and I, but also to our kids and pets. The project ended going slightly over the original timeline but Roger explained the reasoning behind the slight overage (previous owners used far to much concrete in original tile floor). We are so pleased with the final product, and we have already talked to Roger about coming back to do another washroom in our house. I would highly recommend Roger and the rest of the CRS team.
When we decided to remodel our ensuite bathroom we called CRS/Roger to come over and give us some suggestions. Due to the fact that my husband was quite ill at the time, I was unable to go out to look around for a vanity, tiling, etc. so I left it up to Roger to make the decisions for me and I could not have been more pleased. Everything was beautiful and done to our complete satisfaction. I would highly recommend Roger for any work that has to be done.
I had seen Roger’s work first hand and was impressed and knew we were the right fit. He is very professional and goes over the work contract in detail. He said the renovation would take take 4 weeks and he finished 3 days shy of that. He is very particular about details and does fine work, cleaning up at the end of each day. The transformation of my family room and bathroom was amazing and everything I had wanted, and more. Roger is an excellent contractor and I plan to use him for all my future renovations.
Roger and his team remodelled my bathrooms 4 years ago. When I decided to do an extensive condo remodel of my two-level condo I called on him. This was an extensive 7-week renovation. The stucco ceilings were scraped and re-plastered, the electrical was updated, the broadloom was removed and replaced with laminate throughout, the whole place was painted, new baseboards were installed and all the closet doors were replace and new handles were put on the doors. My stairs were repaired and stained to match the floor and a new glass and stainless steel railing was installed. Roger and his team did an outstanding job. The place looks amazing. Nothing was too much trouble and Roger’s design knowledge made it easy to bounce ideas off him and come up with a solution. He saw my vision and made it happen. Although I had to move out during the process, Roger and I kept in touch constantly. Attention to detail is a hallmark of his service. My neighbours remarked on how friendly and courteous they were during the process. I would not hesitate to recommend Creative Remodeling Solutions to anyone. I can’t say enough about what a great group they are.
My bathroom improvement was great. Based on Roger’s knowledge, attention to detail and work ethic, I am confident in recommending him and his team at Creative Remodeling Solutions.
Roger was a consummate professional, in all aspects of the work, of our bathroom vanity installation, light fixture re-location and faucet installation from start to finish. During the initial consultation, his correspondence was timely and informative. Although our job was relatively small, there were some complications encountered which Roger and his staff were able to solve with skill and speed. We were impressed at their commitment and tenacity at getting the work done quickly and most importantly, done right. Highly recommended!
A newbie to Canada, I was pretty much “held to ransom” by an appalling contractor who expected me to take his abusive manner and messy bad work and tardy timekeeping. Taking a chance I took his bluff and told him to go leaving me after three weeks with a half completed job and no bathroom. Roger literally came to my rescue and took over my bathroom renovation in Oakville in short time. He showed me there are honest hardworking people out there who actually care about the quality of service over taking the money and running. I wish I had hired him first as the job would have been completed weeks ago without all the angst and stress that the previous contractor put me through. Roger’s work is excellent, fast and efficient. He spends time making sure he makes only a minimum of mess and upheaval and always makes sure things are cleaned away when he leaves at night. Any problems were attended to right away with no fuss or constant “price adjustments”. The team he used on my job were two great young guys who were very respectful and who work the same way as he does. Not once did I feel uncomfortable with them around. I will certainly make use of his services when I need more work done.
Roger and the CRS team remodelled our ensuite bathroom beautifully in the autumn of last year. We were going to wait a while before renovating the main bathroom. One day, the shower valve handle in the other main bathroom broke awkwardly along the shaft . There seemed to be no way to get replacement parts for this situation. We thought we would have to break tiles or go through the linen closet to replace the welded-in valve.
I called Roger. He responded very promptly even though it wasn’t an emergency. His analysis of the situation and recognizing that the valve cartridge could be replaced without tampering with the body saved us hundreds to thousands of dollars in repair work (depending if we were replacing or renovating). He expeditiously picked up the right component and installed it for us. Thank you so much, Roger!
Outstanding service….great company with absolutely no issues….highly recommended!
Roger’s group did an amazing job on our bathroom. He was very communicative and supportive during all portions of the ensuite bathroom renovation project. There were some unforeseen delays that were not really CRS’s fault, but Roger did his best to mitigate the delays.
The quotation was very close to the final cost and was well detailed with no surprises. We would absolutely use CRS again for any future projects we have.
I was very pleased with the jobs they did for us. Roger was easy to get a hold of and was always available to give us good advice. Off the bat he was very professional and courteous, out of all the contractors we had come in for quotes, he was the only one that took off his shoes to walk around our condo. The job was finished on time and was done well, they were here bright and early in the morning. They are nice hard working people. In future I will be sure to keep CRS in mind. Thank you.
I was saved from a 3 year disaster in my master bathroom by CRS. Roger was able to bring to life my vision and my dreams for my bathroom within a very short period of time. He listened to what I wanted, discussed the pros and cons of different solutions and provided quality workers and workmanship to complete the project. I am grateful to CRS for their professionalism and wouldn’t think twice about hiring or referring them to anyone.
I have used CRS in the past for bathroom remodelling services and decided to leverage Roger’s knowledge as a Realtor to not only prep and sell my home, but assist me in finding a particular home that suited my taste.
I felt very fortunate to have obtained Roger’s “one-stop shopping” expertise since I know Roger as being very professional, personable and design-savvy from my previous renovations. That, coupled with the realtor services is a rare combination. I can only say that I was not disappointed.
Roger suggested and completed certain minor fix-ups, staged my home, prepared a professional virtual tour and marketing brochure which amazingly resulted in a sale of my home at asking price on the first day it was on the market. Roger’s crew handled the completion of a few repairs that resulted from the home inspection so that I had a stress-free firm offer. He then found me the perfect home for me and educated me on how to navigate a multiple bid situation. Roger could look at a potential home and recommend solutions that would satisfy my “wish list” but work in terms of resale value.
It was such a bonus that he acted as both my realtor and contractor. I would highly recommend Roger’s services to anyone looking for a realtor or contractor.
Roger and his crew kept within a tight budget while providing excellent workmanship on transforming a tired old basement washroom into a masterpiece. He and his crew were very professional in every way from expert advice to quality work. They were always prompt, courteous and willing to put that extra effort forth to complete the job- on time and under budget. The washroom is absolutely beautiful and we are now contemplating having them back to do our upstairs washroom. I highly recommend CRS for any renovations, you will not be disappointed, only glad you did.
Creative Remodeling Solutions Inc, is an excellent choice for any renovation need. They have a very professional approach to the project from meetings, to on-going communication, problem solving and written backup and reconciliation. The cost of the project is very fair, competitive and any unforeseen changes are discussed along the way. We are extremely happy with the quality and attention to detail by Roger, who leads the team, listens to our needs, and also offers great suggestions that improved our vision for what we were looking for. We would highly recommend them to anyone, and look forward to working with them again on other renovation projects.
Roger and his team recently completed the renovation of our ensuite bathroom . The job was completed to our entire satisfaction. Throughout the project Roger provided excellent customer service and demonstrated a high level of professionalism . Roger’s team completed the work on schedule and the quality of the work was excellent. We would have no hesitation in recommending CRS and no doubt will be using them again in the future .
Roger demonstrated professionalism and great customer service skills for the whole duration of our bathroom renovation and ceiling repair/pot light installation. He spent a great deal of time with us during the preliminary stages of our bathroom design, and gave us suggestions and recommendations that would enhance the look of our bathroom.
His team of workers were always courteous and completed the work as asked. Our vanity was delayed at no fault to anyone, but Roger maintained contact with us and the supplier to ensure communication was consistent. Roger also followed up with us after the reno was completed to make sure we were happy with the results. Overall, we are very happy with the results of our first renovation with Creative Remodeling Solutions, and would definitely call on Roger again for future household projects.
Once again, Roger and his team were amazing. He is absolutely punctual, starts and finishes on time and meets all of his deliverables with perfect accuracy. Roger is a project manager extraordinaire and surrounds himself with smart, efficient staff. Our laundry room has undergone a complete facelift with zero mess or fuss. I would absolutely recommend Roger to our friends and family–to anyone for that matter!!
The CRS Team did a great job renovating our bathroom. We very much appreciated that Roger did everything he could to work within our budget. I’ve never seen someone work so hard as the fellow who did most of the work on the bathroom. He made use of every minute of his time and the quality of his work was excellent. You could tell that he was very conscientious of his work and he always cleaned up prior to leaving at the end of the day. We would hire them back in an instant for future renovations.
Roger and his team completed our bathroom renovation for us in November 2012.
It turned out great! We had a few minor hiccups but Roger took care of everything.
We have no problem recommending him to anyone.
We wanted to remodel our home and prepare it to sell. Quality workmanship and a reasonable budget were extremely important to us. Roger and his team offered incredible service at a more than reasonable price. Within a very short time frame and with the advice and guidance of CRS, our home was transformed into something that we thought only existed in magazines.
When the remodel was completed, Roger was able to list our home at a much higher price than we expected and it sold within 3 days at 99% of our asking price!!! We would not have been so successful without the help of CRS. Moreover, we really enjoyed the overall experience, ongoing communication and friendliness of Roger and his team. I would highly recommend calling these guys.
CRS installed 4 ceiling fans in our upstairs bedrooms. He was very knowledgeable of the restrictions, etc. The fans have definitely come in use this summer and have worked perfectly. There is no shaking, noises, etc. They were installed very securely. As well, Roger kept us updated on the progress and was very courteous. I would highly recommend him for any of your renovation needs.
We used Creative Remodeling Solutions to complete the renovations of two bathrooms which included expanding the master bath into an adjoining closet. Throughout the entire process we found Roger to be extremely helpful, taking the time to explain fully how he planned to stage the work and what we could expect as the work progressed. Each and every day Roger would check in to ensure things were progressing on time and that everything was meeting our expectations. What I found refreshing with Roger was his approach to problems and issues which inevitably arise when undertaking such a project.
Finding the best solution was a collaboration rather than a negotiation even when it meant additional work.
He always listened to our concerns, offered his advice, and then ensured the solution was acceptable to us. The project was completed on time and on budget. We also appreciated their commitment to cleaning up at the end of each day minimizing the disruptive impact renovations typically have on a household. The final outcome not only met our expectations back actually exceeded them. We were very pleased with their work and would have no hesitation recommending Creative Remodeling Solutions.
Follow-up Review Posted March 20, 2013 – We used Roger and his team to complete renovations to both upstairs bathrooms in our home last spring. While we were extremely happy with the final outcome, this winter we experienced one of the shower heads freezing up during a week of very cold temperatures. We called Roger about the issue and he immediately responded to address the problem despite the project being completed the prior spring. There was no hesitation. The problem ended up being minor but what was impressive was the response. There were no issues getting Creative Remodeling to stand behind their work. This issue was addressed quickly without question and at no cost. I believe this speaks volumes to Roger’s commitment to their work and the satisfaction of his clients.
Our recent experience with Roger and Creative Remodeling Solutions was fantastic. The budget was met with 100% accuracy and the work was done on time in exactly the amount estimated it would take. Roger maintain a very high level of communication with his client. The work was done quickly and very well and there were no surprises. We look forward to working with Roger and his team again in the very near future!!
Selecting Roger and his crew was one of my decisions that really panned out for the better. When selecting a contractor, I really wanted someone who could communicate, who can provide feedback and ideas, but not insult or dismiss my suggestions. Roger came in a little higher than another contractor in the running but it was his courteous customer service skils that won him the job. And his willingness to work with you, your schedule, your budget and your constraints.
We renovated a 25 year old ensuit bathroom that included demolition and removal of a bathtub and vanity and a installation of a stand up shower and tiles. In addition, his crew expanded my bedroom closet to a walk in closet. The crew was pressed for time, as they had our move-in date to meet as well as work with the painters that we hired, but they completed everything on time just the way we expected it. I already have people who have seen his work at my house looking to hire him and I have no problems in promoting his services – it is really hard to find good customer service so when I do, I pay it forward without hesitation.
Creative Remodeling Solutions did excellent work on our powder room. This was our first time hiring a contractor in a new home. We hired Roger to install a toilet and sink/vanity. Roger works hard and takes his work seriously. He was committed to arriving on time, on budget and provided excellent quality work. He is readily available and easy to get a hold of. After the project was complete, he provided me with a summary of what he did, and actually taught me a little about the plumbing. I would recommend him to family /friends. His knowledge and expertise are valuable.
We hired Creative Remodeling to work in our bathrooms and closets and were extremely satisfied with their services. Roger was extremely punctual and helpful in figuring out all the details for the project. His advice got us in the right path to choose layout and finishing touches for our bathrooms. His team was tidy and efficient; very well planned to avoid any down time which helped deliver our project in half the time initially quoted (certainly the exception for construction projects). Thanks to Creative Remodeling, we now have the bathrooms we always dreamed of. For anyone looking for a contractor, give them a call. Creative Remodeling Solutions is definitely the way to go.
Roger from Creative Remodeling Solutions was very professional and arrived exactly on time. They replaced two old toilets and taps in my bathrooms and helped me dispose of the old ones. He even went to the store to pick up the two new toilets for me. They were especially respectful of my condominium’s rules, unlike many other contractors I’ve seen at our building. I highly recommend him for his work ethic and skills!
We had CRS complete a remodel of our upstairs bathroom. We can’t say enough of the quality of workmanship and professionalism displayed by Roger and his team. The project was completed on budget and on time. Roger’s attention to detail and design sense are top notch. We enjoyed the experience so much that we will be calling them in the near future to remodel our main floor bathroom. My biggest regret is we’re quickly running out of bathrooms for CRS to update for us.
We were extremely happy with Roger and the work that CRS completed for us. He was on time, on budget and cleaned up thoroughly when the job was completed. We will definitely be using Roger again and would recommend him to others.
We recently had our ensuite project completed by Creative Remodeling Solutions. Although we could fill this space with many glowing superlatives, NONE would do justice to the company, Roger, his team, and/or the end result. All were beyond our expectations. We were so taken with the level of customer service, professionalism, expertise etc. that we have already booked CRS for our larger, main bathroom project. We highly recommend Creative Remodeling Solutions and look forward to working with them again. (…and again!)”
The fine gentlemen from Creative Remodeling Solutions were a pleasure to deal with right from the beginning. I found the company on the Handy Canadian website and was wooed by the professional layout of their website and the complimentary customer reviews. My initial phone call was met with a polite response and a prompt appointment to meet for an estimate.
We had purchased the components and fixtures for our bathroom renovation because having planned the renovation for some time, we had very specific ideas as to what we wanted. This had offended other contractors whom we had contacted for an estimate but did not disturb Roger and his crew in the least. He was quite willing to work with what we had purchased, gave numerous suggestions to make the bathroom remodel even more exquisite, and was very accommodating in working within our time line.
Undaunted by the fact that we had gotten other estimates for our bathroom renovation, Roger gave us a very reasonable quote and then waited patiently for us to make our decision.We are most pleased by our decision to ask Creative Remodeling Solutions to take on our bathroom renovation. The crew were professional, polite and detailed in their work throughout the project. I’m sure that we will be seeing them again in the neighbourhood because our neighbours and friends are wowed by the transformation.
Thanks Creative Remodeling Solutions!!
In March 2011 I hired Roger from Creative Remodeling Solutions to remodel my main floor bathroom and to re-tile my front hallway. Roger provided a full service from beginning to end – he helped me with design options, product selections of tiles, lighting and fixtures. He also went with me to stores where he obviously had strong business relationships and I was able to take advantage of his special pricing arrangements. I saved a significant amount of money as a result of this.
I have used other contractors in the past but Roger’s service stands out – the full service agreement outlines everything he and has team will do, and the costs, and timelines. Having this information in writing gave me confidence in using Creative Remodeling Solutions. Roger and his team were always professional and friendly with me and my family. They also always cleaned up at the end of each day and let me know the plans for the next day. Both of my projects were completed on time and on budget.
We contacted Roger / CRS regarding repainting our Kitchen & hall area. Work was completed ahead of schedule and on budget. Quality of work was excellent!
He also recommended another contractor for carpet cleaning who contacted us the next day and completed the job in an hour at an excellent price.
It is great to have a contractor who can not only complete the job but has excellent contacts for other work. We will be pleased to recommend him to others.
We had two bathrooms renovated. We are extremely pleased with the results. We would recommend Creative Remodeling Solutions to anybody. Also Roger and his team were a pleasure to have in our home.
I had the pleasure of speaking with the company owner regarding a problem in my home that required an expert opinion to resolve. Roger went out of his way to suggest solutions that would work AND would save me unnecessary expense. He did not get any business from me as a result of simply giving friendly, helpful advice. This speaks to his professionalism and integrity. I will definitely be calling him when I need work done in the future.
When Roger (CRS) refinished our shower stall recently, we found them to be exceptionally reliable and courteous. They did a very good job at a reasonable price. And, they always took the utmost care in keeping our home clean and undamaged. Very considerate!
We are happy with the work CRS did. Roger took his time and listened to our requirements. He was courteous and knowledgeable.
We heartily endorse Creative Remodeling Solutions. Roger and his team were a pleasure to deal with right from the first time we spoke to discuss the remodeling of our en suite bathroom. Roger listened to our ideas, and made some value added suggestions several of which we incorporated into the project. The work was done as expected and was completed to a high standard; it was on schedule and within the agreed upon budget.
Throughout the work, we were always confident that things were proceeding well, in an orderly and controlled fashion. Questions were consistently dealt with professionally and to our satisfaction. We have no hesitation in endorsing Creative Remodeling Solutions and in recommending them to assist you with your renovation. In a world where customer satisfaction gets talked about a lot but often disappoints, Creative Remodeling Solutions does a great job of it.
Roger and his team took on the large project of tearing down and installing a new dining room ceiling for us. We also added some cove lighting which has created a wonderful ambiance in the dining room.
This is the 3rd large project which Creative Remodeling Solutions has undertaken for us. Once again, I cannot fault their professionalism and timeliness. We are just thrilled with our new ceiling and no doubt will be calling on them once again!
Roger was competitive in his pricing, compared to other contractors I interviewed, but also offered his services in deciding upon what components would best fit the style I was looking for at an affordable price; a service other contractors did not offer and one that turned out to be not only educational but extremely helpful. I am very satisfied with the finished product and highly recommend Roger and his crew for their professionalism and attention to detail.
I contacted Roger through a neighbour, another customer of his. I was planning to list my house and needed some expert advice on how to best update my bathrooms without spending a lot of money. Roger was terrific. Even though his main business is remodelling bathrooms, he took the time out to work with me on sprucing up my home – this involved changing fixtures, installing new lighting, repainting and drywalling.
He has great taste, an added value in his work as a renovator, and this skill really helped me decide on the changes that I would make. The other things I look for in a contractor are timeliness, attention to detail and budget awareness. Creative Remodelling more than exceeded my expectations. This, plus the fact that Roger and his team are really nice people, I would definitely recommend them for any home renovation project.
Roger and his crew did my powder room and main bathroom renovation. The project was completed on time and on budget. Roger and his crew were fabulous – always courteous and helpful. The attention to detail was most impressive. The crew cleaned up every night and I was constantly kept up to date on the progress of the renovation. I have no hesitation in recommending them and I will definitely call on them for my next project.
Roger undertook two remodeling projects for us. Firstly, he completed a powder renovation and secondly the larger job of creating a beautiful new family bathroom for us. Roger and his team are first and foremost incredibly polite individuals. They not only were courteous to us but also to friends, family and other contractors.
As for timeliness, there wasn’t a day that they kept me waiting during the 2 month project. If there were any delays, Roger was quick to call and let me know. Roger was accurate with his budget estimations. He kept us informed as we went along and we didn’t experience any surprises. We are very pleased with the quality of the work and are just thrilled with our new bathrooms.
I was also thrilled to learn that Roger was more than happy to go out with me to the bathroom suppliers and help me to choose the right faucets, tub, sinks etc. It can be very overwhelming and he was an invaluable help right from the very beginning. His vision for the bathroom was the same as mine and so the whole project was uncomplicated. I wouldn’t hesitate in recommending Roger and his team to anyone.
Roger was amazing to say the least. I had called several contractors for a particular job (mounting to the tub-glass sliding shower doors). 4 contractors declined to even get started. Roger promptly returned my call within 1/2 hr after I left him a voicemail. Roger set the expectations with price and time. He came when he said he would come and he did a fantastic job. He knows his stuff inside/out. I will call Roger again in a heartbeat to fulfill any reno needs I have. I still can’t thank him enough for his efficiency and professionalism. Stating this post is the least I can do. Thanks again Roger!
I Have worked with many contractors over the years and Creative Remodeling Solutions /Roger was one of the better experiences. The quality of work was good and the attention to the details was impressive. Overall I am very satisified and I plan to use them again when I do redo my next bathroom.
We are very happy with our new bathroom reno. Roger was very helpful and provided good suggestions regarding design, materials and in the general reno itself. Budget was a big concern for us and he gave us some good tips on how we could save extra money on some of the materials we chose. We found Roger and his crew to be very conscious and courteous because they always made sure to clean up after themselves at the end of each day. We will definitely keep Roger in mind for the next time we decide to renovate in our home.
Professional, pro-active, knowledgeable, honest and personable – these are just a few of the terms that best describe Roger and his teams working style. I was very fortunate to have Roger design the remodeling of my powder room, second and master bathrooms in 2008. His input was always creative and constructive and he never hesitated to offer feedback based on his many years of experience. He has a designers eye for the latest materials and fixtures which is what distinguished him from his competition. I would highly recommend Roger, if you want a job well done and a project that is completed to your satisfaction. I will definitely utilize his services on my next project the basement.
Roger at Creative Remodeling Solutions repaired the shower in our master bathroom and did an excellent job! Where other contractors had talked of ripping out the whole shower and replacing it to the tune of thousands of dollars, Roger came up with a much more inexpensive and yet just as effective solution and completed the repair in one day.
He saved us thousands of dollars and fixed a problem that had been bothering us for a long while; in fact, the actual cost we paid was even significantly less than his original estimate! In addition to doing cost effective, quality work, Roger was also extremely courteous and friendly. He took the time to explain in detail exactly what he would do and what materials would be required. He also arrived punctually on the time and day that we had prearranged.
I will definitely hire Roger again should we have any further repairs to our home!
We recently had our ensuite bathroom completely renovated. Roger was the perfect fit for our project. He offered valuable advice and presented a variety of options to us. He spent a lot of time with us prior to the demolition and rebuild to ensure he understood exactly what we were looking for. Each evening he left our bedroom organized, and tidy. He and his team were extremely friendly and personable. The final results are outstanding. We love our new ensuite!
We needed a bathroom door drywalled. Roger answered our request for help and was able to squeeze a one day job into his tight schedule. The result was amazing. He is the most cheerful guy you will ever meet, on time, honest, excellent work habits, careful and extremely conscientious, and just a pleasure to deal with. His work is A-1 and he left the bath and bedroom spotless. Highly recommend him.
Roger has worked on multiple projects for us. He finished our basement remodelling including, drywall, minor electrical, windows etc. He rewired our whirlpool tub and roofed our garage. He is very professional, reliable and organized. His written quote was detailed and included an agreement that clearly outlined the expectations of both parties. He is trustworthy and there were no unpleasant surprises. He did a great job at communicating timelines and expectations and he called us every night with update. Most importantly, he is always friendly, professional and easy to get along with. I would not hesitate to recommend Roger and we do plan to work with him again in the future.
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